Could I contact OUBAO directly for replace pull out kitchen tap warranty parts?

Could I contact OUBAO directly for replace pull out kitchen tap warranty parts?

Could I contact OUBAO directly for replace pull out kitchen tap warranty parts?
You need to know the following questions: What is your kitchen pull out faucet's model number? Where did you find the sprayer kitchen faucet model number? Can you provide proof of long neck kitchen faucet purchase? What is the problem you are experiencing? Please contact us on the official website:www.oubaofaucet.com