Industry Related Issues
Product Related Information
Manufacturing Information
Factory Information
General FAQ

Where should I install the hand shower set holder?

The shower set wall mount hand shower should be installed so that it can be reached without any problem. You should be able to wash your hair while sitting on the tub without having to hold the hand shower.

Is the same procedure followed for the 2 handle kitchen faucet?

If your pull kitchen faucet has a spout that is a high fill, cathedral or high arc spout there will be a collar that unscrews counterclockwise. When the collar has been loosened, pull up on the spout and remove it from the faucet. Many spouts will also feature a split white nylon washer to help secure the spout to the faucet.

Can I adjustment my hot and cold shower set to increse the flow of the water?

All manufacturers must adhere to these standards and no adjustments can be made. In some cases, you may be receiving less than the maximum allowable water flow rate of the bathroom shower mixer set. Normally, this is due to low water pressure, a blockage in the plumbing or in the faucet, or a faucet malfunction.

what is meant by a "pressure-balancing" tub shower faucet set and shower faucet?

Balancing the water flow keeps shower temperatures constant and comfortable, within ±3°F (1°C) of the original temperature, despite other demands such as flushing the toilet or starting the dishwasher. OUBAO's leaf series shower mixer shower set all feature pressure-balancing. Shower set mixer valves require pressure on the hot and the cold side to operate.

Why can thermostatic shower set water heaters only have hot or cold water?

It is possible that the balancing spool of the shower mixer set is stuck due to non-use. Replace the shower system set cartridge to correct this situation. To prevent future issues, use the faucet at least once a week.

Why is the finish deterlorating on my wash basin faucet's spout and handles?

The single hole basin faucet finish cannot be repaired once damaged; however, you can replace many of common faucet parts where the finish deterioration is most noticeable.

Why is my single hole kitchen faucet polished brass tarning or peeling?

Over time, this clear coat can be broken or scratched with regular wear and tear, abuse or chemical attack, causing the finish to tarnish or the coating to peel. Unfortunately, it's not possible to repair the clear coat so you will need to replace any kitchen faucet parts that are tarnished or badly scratched.

what are the varlous finishes taht are avallable for OUBAO kitchen faucets?

The pull down kitchen faucet Catalog section of our website will can let you to select a product, see what finishes are available for that product, and actually view the product in each of those finishes.

What should I look for when I purchasing the best pull down kitchen faucet?

Qulity:Smooth pull down kitchen faucet parts movement offers precise control, allowing you to fine-tune temperature balance.Feature:Our kitchen sink pull down faucets are designed to be installed in a short period of time. Whether you are a plumber or a do-it-yourselfer, installation will be quick and easy.Style:Buy It For Looks.– OUBAO single handle pull down kitchen faucets are built for your lifestyle. Clean and classic or bold and contemporary. Whatever you are after, OUBAO offers a variety of styles designed to complement today's decors.

What kind od cleaner can I use on my single basin faucet?

A damp cloth and mild liquid dishwashing soap may be used, followed by rinsing with water and drying with a soft cloth on the wash basin faucet. Never use cleaners containing abrasives (including abrasive sponges or steel wool), ammonia, bleach or sodium hypochlorite, organic solvents (e.g., alcohols) or other harsh chemicals (e.g., lime scale removers) to clean.

Why the temperature on my shower faucet parts seems to be reversed?

This can be corrected by removing the handle and turning the stem of the shower faucet valve 180 degrees (either clockwise or counter-clockwise) and reinstalling the shower faucet handles.

What are the different mounting options for wash basin faucet?

OUBAO offers a widespread and single basin faucet all for use with a widespread faucets for use on 3-hole 8" spread sinks. The single hole faucet used for single-hole sinks.

How long will it take to receive the kitchen faucet I bought on OUBAOFaucet.com?

The shipping delivery times by carrier will vary depending on the shipping option you chose during checkout. The standard ground shipping option will typically take 4-8 business days for the carrier to deliver your purchase. The expedited shipping option will typically take 5 business days for the carrier to deliver your single handle kitchen faucet.

How do I keep the single handle shower faucet base surface clean?

We recommend cleaning your shower base with a non-abrasive and/or non-caustic cleaner to prevent scratching or dulling of the faucet shower head finish.Wipe shower head and faucet surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and dry any overspray that lands on nearby surfaces.